Privacy Policy
Last updated: August 23, 2024
1. Introduction
CommonsLantern ("us," "our," or "we") values your privacy. This document outlines our policy regarding the collection, use, and protection of your data when you visit our website commonslantern.sbs or use our yacht rental services.
You agree to the data handling practices laid out in this policy when you utilize our services. This policy is in line with privacy legislations including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other relevant Canadian privacy laws.
2. Types of Data Collected
2.1 Directly Provided Information
The personal information you provide directly is collected for our records when you:
- Reserve a yacht rental
- Reach out via our website or phone
- Sign up for our newsletter
- Complete forms on our platform
- Engage in surveys or promotional activities
Included within this data could be:
- Your name, and methods of contact (email, phone number, address)
- Financial details (handled safely by third-party entities)
- Rental preferences and special instructions
- Person to reach in emergencies
- Food accommodation needs or health-related specifics (if offered)
2.2 Data Collected Automatically
Some information about your device and how you interact with our site is recorded automatically when you visit our website:
- IP address and approximated location
- Type and version of web browser
- Web pages viewed along with duration on our site
- Websites that referred you
- Device details (model, screen size, etc.)
2.3 Cookies and Similar Technologies
We employ cookies and related tracking methodologies to improve your browsing experience on our site. These technologies allow us to:
- Store your preferences
- Assess how our website is used and its effectiveness
- Deliver tailored content
- Enhance the services we offer
Cookie settings can be managed through your browser preferences or our cookie consent feature.
3. Utilization of Your Data
The data we gather serves multiple purposes:
- Providing Services: To conduct your yacht rental, process reservations, and maintain communication regarding your booking
- Client Support: To address your inquiries and provide help when needed
- Processing Transactions: To handle payments and take care of invoicing
- Security: To maintain the integrity of our operations and fend off fraudulent activities
- Promotions: To send you marketing materials and updates, subject to your consent
- Site Enhancement: To evaluate site usage patterns and better our website's functionality
- Observing Legalities: To adhere to law and governing regulations
4. Dissemination and Disclosure of Information
Your personal data is neither sold, traded, nor rented to external parties. Nonetheless, we may share your data under the following occurrences:
4.1 Collaborating Service Entities
We may disclose information to third-party vendors we trust that provide support services such as: transaction processing; web server maintenance and hosting; email communications; data analysis and performance tracking; customer service support.
4.2 Legal Requirements
If mandated by law or for legal process compliance, court orders, in cases of emergency, or during investigations on potential illicit acts, we may disclose information.
4.3 Corporate Transactions
Your information could be part of the assets transferred should there be a merger, acquisition, or asset sale related to our business.
5. Protection of Data
We exercise suitable technical and organizational precautions to shield your personal data from unauthorized access, alterations, disclosure, or destruction. Protective actions include encrypting data, secure server use, access limitations, periodic evaluations, and training staff.
Despite these efforts, no internet-based method or electronic storage can be ensured to be infallible. Absolute security of your data can therefore not be guaranteed.
6. Retention of Data
The period for which we hold your personal data is limited to the minimum needed to accomplish the purposes for which it was collected and to comply with legal requirements. Common retention periods include:
- Rental records: 7 years (for legal/tax purposes)
- Marketing engagements: until you opt to unsubscribe or request deletion
- User analytics: 26 months
- Client relations: 3 years post last contact
7. Your Control and Rights
You are entitled to rights such as requesting access, correction, or erasure (as governed by law), data portability, to opt out of marketing communications, and to manage cookie preferences. For exercising these rights, please contact us using the provided information subsequently.
8. Third-Party Services
8.1 Analytical Tools
We utilize Google Analytics for understanding how our site is used. Opting out is possible through the Google Analytics Opt-out Browser Add-on.
8.2 Linking to Social Media
Our website contains links that lead to various social media platforms which have their independent privacy policies.
8.3 Handling Payments
Payment processing is conducted through third-party processors compliant with the PCI DSS standards.
9. International Data Transposition
Your data may find itself stored or processed in countries different from Germany. We adhere to the data protection protocols as required by applicable privacy laws.
10. Youth Privacy
Our website and services are not meant for individuals below the age of 13, and we do not deliberately collect information from this age group. If it comes to your attention that we have unknowingly acquired such data, please get in touch promptly.
11. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal adaptation. Notification of such updates will be made by publishing the revised policy, notifying registered users via email, or by exhibiting a notice on our platform. Your continued engagement with our services after the effectivity of the updated policy will be viewed as an acceptance thereof.
12. How to Reach Us
Should you have queries concerning this Privacy Policy or how we handle your data, please connect with us:
CommonsLantern — Privacy Officer
Marina Point
Hamburg 20457
Germany
Telephone: +49 40 99999999
Email: [email protected]
13. Adhering to Google Ads User Consent Requirements
We honor the user consent policy set forth by Google Ads. Modifications to your cookie/tracking preferences are manageable any time through our cookie settings.